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Know Exactly What Your Customers Think

Your phone never goes unanswered again

Lumina Reviews scrapes your Google reviews, runs deep AI sentiment analysis, scores your business across every dimension, and presents it all in a live dashboard you can act on.

AI that reads
between the lines

AI that reads
between the lines

AI that reads
between the lines

Star ratings only tell part of the story. Lumina reads the actual text of your reviews and extracts granular sentiment across the dimensions that matter most.

Star ratings only tell part of the story. Lumina reads the actual text of your reviews and extracts granular sentiment across the dimensions that matter most.

Automatic Google review scraping

Automatic Google review scraping

Answers across departments and locations

Answers across departments and locations

Dimensional scoring (service, speed, value…)

Dimensional scoring (service, speed, value…)

Trend detection over time

Trend detection over time

Live dashboards and exportable reports

Live dashboards and exportable reports

Multi-location comparison

Multi-location comparison

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Your Reviews are Trying to Tell You Something

Your Reviews are Trying to Tell You Something

Find out what — and act on it — with Lumina Reviews.

Book a demo now

Book a demo now